TotalCare - Your complete network management solution

Arctic IT provides TotalCare network management solutions to businesses throughout Alaska. TotalCare is a
flat-rate approach that dramatically reduces the financial risk associated with IT maintenance and network monitoring.  What does that mean?  In the past, customers accepted all the financial risks associated with network outages and issues.  IT providers were engaged only when there were problems – in short, providers profited from your IT pain. 

In contrast, the TotalCare model shifts the financial risk and responsibilities associated with managing your 
network to us – your managed service provider.   Instead of our success being tied to things breaking and needing repair, we will only succeed when things continue to operate as they are supposed to.  Irrespective of how much time and energy we must invest in your systems and network to keep it running, your costs won’t change.  We succeed together, as partners.

Key TotalCare Benefits:

The TotalCare platform is an ideal environment that allows your systems to remain up and running smoothly and reliably, therefore keeping your personnel working efficiently. Whether you have an IT staff or not, TotalCare will allow your people to focus on high value business needs. 

• Experience Peace of Mind: Gain peace of mind by knowing  that your network is being monitored and managed around the clock.

• Maximize Value by Controlling Costs: Save money by managing your operating costs with flat-rate, predictable monthly expenses.

• Sharpen the Focus on Your Business: By reducing the worry associated with IT, you can focus your efforts towards more important initiatives and growing your business.

• Better Manage Risk: Monitoring for technical problems before they occur will avert costly network failures and identify trouble early.