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Microsoft Retail Management System Store
Operations
Designed to help small retailers, Microsoft
Business Solutions Retail Management System
Store Operations helps you compete more
efficiently and for greater profitability.
Here's a checklist of Store Operation
highlights:
Manage Inventory Efficiently
Enhance Customers' Shopping Experience
Save Time and Money
Use Customizable Management Tools
Get Quick, Comprehensive, Flexible Reports
Integrate with Ease
Allow More Cash-In Per Customer
Expand Economically
Manage Inventory Efficiently—in Any Store or
Small Chain
Store Operations can handle stock, inventory,
and sales methods—including your services,
layaways, subscriptions, work orders, and back
orders. Its point-of-sale (POS) screens deliver
faster, smoother sales. It can help you with:
- Hard goods, soft goods and convenience items.
- Matrix and lot matrix.
- Serialized items and multiple serial numbers.
- Assemblies kits and items you produce.
- Weighed, measured, and by bin.
- Gift certificates and vouchers.
- An unlimited number of inventory items and
transactions.
- Power, speed, and flexibility at the point of
sale.
- Serving others while keeping a stalled
transaction "on hold.
- Selling and tracking any product, service or
warranty.
- Processing payments, layaways and work orders.
- Accepting multiple tenders, credit cards,
coupons, gift vouchers, foreign currencies, and
government stamps.
- Selling even when your network is down.
- Putting items on back order for future
deliveries from the POS.
- Building rapport—and up-sells—using customers'
buying histories.
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Give Customers a Better Shopping Experience
Serve customers as individuals, using the same
tools large retailers do.
- Capture, show or hide customer contact and
demographics on POS screen.
- Instantly access complete history of
purchases, payments, and account information at
the POS.
- Accommodate partial payments and account
payments.
- Suggest relevant up-sells, sale items, and
volume discounts.
- Target your mailings directly to customers'
special interests.
- Grant automatic discounts and differential
pricing to special customers.
- Reprint electronic receipts to resolve
disputes, speed rebates, and verify purchase
dates and amounts.
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Save Time and Money
Every function is easy to learn and accommodates
your changing needs.
- Store Operations installs and sets up easily.
Teach POS functions to employees in minutes.
- Lock out—or empower—any employee's access to
sensitive data.
- Automate inventory management. Reduce
shrinkage and slow moving items.
- Finish long tasks in minutes. Use wizards to
bulk-update prices and inventory data.
- Know which associates sell best. Predict what
days and hours to staff up—or cut back.
- Learn quickly when to reorder.
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Use Customizable Management Tools
Store Operations incorporates all-new tools to
manage every aspect of your store with ease and
control.
- Easily configure POS screens to display
exactly the information your clerks need.
- Customize receipts and price labels, for
example, with graphics and logos.
- Exploit many flexible pricing structures for
markups and discounts.
- Choose from several ways to set up new sales
and promotions—fast.
- Streamline buying with ordering levels,
best-price suppliers, and automatic POS.
- Make Store Operations' wizards do your work.
It takes just minutes to input new items, manage
inventory, and perform everyday chores.
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Get Quick, Comprehensive, Flexible Reports
Make smarter decisions using accurate and timely
data.
- Know exactly what sold best in every
department, category, and season.
- Decide what to buy or mark down.
- Track return on investment from your ads,
mailings, promotions, sales, and discounts.
- Preview, print, or export data in multiple
formats.
- Filter, hide, sort and group data as you like
it.
- Add logos and graphics for formal reports.
- Drill down to modify the database directly
from reports.
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Integrate with Ease
Easy integration with other software packages
lets you avoids double work and broadens
management visibility.
- With the help of a reselling partner, Store
Operations can be integrated with legacy
systems, accounting or financial software, EDC,
credit card services, and the Web.
- Make in-store traffic, catalog sales, phone
orders, and Web traffic feed each other.
- Store Operations helps you maximize cash-in
from every "touch" and transaction.
- Manage accounts receivables in Store
Operations, then trade data with popular
accounting software. Eliminate double entry, and
decide how much detail goes to your accounting
software.
- Define how much detail goes to your accounting
or financial software.
- Use EDC and integrate with leading credit card
services to reduce fraud and keyboard errors.
- With the help of a reselling partner and a
third-party application, smoothly integrate Web
sales from multiple sites.
- Use Store Operations' POS as a data collector
for back-end ERP/CRM applications.
- A Microsoft Partner can help you set up the
system to enable PDA and mobile/wireless
stations.
Ship and track online.
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Allow More Cash-In Per Customer
Make in-store traffic, catalog sales, phone
orders, and Web traffic feed each other. Store
Operations helps you maximize cash-in from every
"touch" and transaction.
- Know customers' buying histories. Easily
market what they want.
- Remind customers who forget items they
normally purchase.
- Handle layaways, vouchers, back orders, and
quotes.
- Give employees a reminder on the POS screen to
mention upsells.
- Use multimedia NetDisplay to promote impulse
items at the POS.
- Sell goods and services from partner
businesses and third-party Web sites.
- Customize receipts with promotions for new
products and specials.
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Expand Economically
Store Operations conforms to the way you sell
and work. It gives you the kind of information
tools retail blockbusters use—customer purchase
histories, electronic receipts, personalized
marketing, and more. It also makes
business-to-business, e-commerce, and CRM/ERP
connectivity easier with the help of a reselling
partner.
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